Privacy Policy

Effective Date: 24 February 2026

This Policy governs all data processing and legal terms relating to services provided by Chaurasiya Technologies Pte. Ltd. (UEN: 202450485H), incorporated in Singapore, operating under the brand bizreach.ai ("Company", "we", "us", "our").

1. Privacy Compliance (PDPA + Global Standards)

We comply with the Singapore Personal Data Protection Act (PDPA) and adopt principles aligned with GDPR and international privacy standards.

We collect, use, disclose and process personal data strictly for legitimate business purposes including service delivery, support, billing, compliance and security.

2. Terms of Service

By accessing or using our website, SaaS platform, AI systems, APIs, or automation services, you agree to be legally bound by our Terms of Service.

Services are provided on an "as-is" and "as-available" basis.
We reserve the right to modify, suspend, or discontinue services at any time.
Users are responsible for maintaining confidentiality of account credentials.
Unauthorized use may result in suspension or termination.

3. Data Processing

Where we process personal data on behalf of business clients, we act as a Data Processor.

Clients represent and warrant that:

They have lawful authority to provide personal data.
They have obtained all necessary consents.
They comply with applicable data protection laws.

Upon written request, we may enter into a separate Data Processing Agreement (DPA) governing processing obligations.

4. AI Output Disclaimer

Our Services utilize artificial intelligence, machine learning, and automated systems.

AI-generated outputs may contain inaccuracies or incomplete information.
We do not guarantee legal, medical, financial, or factual correctness.
Users must independently verify outputs before reliance.
We disclaim liability arising from reliance on AI outputs.

5. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, special, consequential, or punitive damages.
We are not responsible for business losses, lost profits, or data loss.
Total aggregate liability shall not exceed the amount paid by the customer in the previous 12 months.
We are not liable for downtime caused by third-party infrastructure providers.

6. Indemnification Clause

Users and customers agree to indemnify and hold harmless Chaurasiya Technologies Pte. Ltd. from any claims, fines, penalties, regulatory actions, or damages arising from:

Violation of applicable laws by the customer
Unlawful collection or processing of personal data
Misuse of AI-generated outputs
Intellectual property infringement
Improper integration with third-party platforms

7. Cookie Policy

Our website and services use cookies and tracking technologies to:

Authenticate sessions
Analyze usage patterns
Improve performance
Enhance security

Users may manage cookies via browser settings. Disabling cookies may affect functionality.

8. Cross-Border Data Transfers

We operate globally. Personal data may be transferred outside Singapore to jurisdictions including but not limited to the United States, European Union, and other countries where our service providers operate.

We implement reasonable safeguards including contractual protections and encryption.

9. GDPR (EU Users)

If you are located in the European Economic Area (EEA), you may have additional rights under GDPR including:

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object

Where required by law, we may appoint an EU Representative. Contact: [Insert EU Representative details if appointed].

10. CCPA (California Residents)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to request deletion
Right to opt-out of sale (Note: We do not sell personal data)
Right to non-discrimination

Requests may be submitted to: [Insert Privacy Email]

11. Security Disclaimer

While we implement industry-standard security safeguards, no system is completely secure. We disclaim liability for breaches resulting from cyberattacks, force majeure events, or third-party failures.

12. Governing Law & Jurisdiction

This Policy and all related disputes shall be governed exclusively by the laws of Singapore.

All disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

13. Contact Information

Chaurasiya Technologies Pte. Ltd.
UEN: 202450485H
65 Ubi Road 1, #03-92, Oxley Bizhub, Singapore 408729
Email: reach[at]bizreach[dot]ai